Terms of Service

Effective Date: May 5, 2026

1. Introduction

Welcome to SureLine Supply, operated by ADT STORES LLC. These Terms of Service govern your access to and use of our website located at https://surelinesupply.com and any related services.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

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2. Eligibility

By using our Services, you represent and warrant that:

• You are at least 18 years old
• You have the legal capacity to enter into these Terms

If you are using the Services on behalf of a business or entity, you confirm you have authority to bind that entity.

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3. Accounts and Registration

3.1 Account Creation

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Keep your account information updated

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity under your account
• Notifying us immediately of unauthorized access

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4. Orders and Payment

4.1 Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products.

4.2 Pricing

Prices are subject to change without notice. We are not liable for price changes or product discontinuation.

4.3 Payment Terms

• Accepted Methods: Visa, Mastercard, American Express, Discover, Diners Club
• Processing: Securely processed via Shopify Payments
• Billing Info: Must be accurate and up to date

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including:

• Product availability
• Pricing or description errors
• Suspected fraud or unauthorized transactions

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5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for full details on shipping, delivery times, and carriers.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title pass to you once the order is handed over to the carrier.

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6. Returns and Refunds

Please refer to our Return and Refund Policy for complete details regarding returns, exchanges, and refunds.

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7. Intellectual Property Rights

7.1 Ownership

All content on the Website—including text, images, logos, and software—is the property of ADT STORES LLC (SureLine Supply) or its suppliers and is protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the Website for personal, non-commercial use.

7.3 Restrictions

You agree not to:

• Copy, reproduce, or exploit any content without permission
• Use our trademarks without written consent

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8. User Content

8.1 Submissions

By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use and display it.

8.2 Prohibited Content

You agree not to submit content that is:

• Illegal, abusive, or harmful
• Infringing on intellectual property rights
• Obscene, defamatory, or invasive of privacy

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9. Prohibited Activities

You agree not to:

• Violate any laws or regulations
• Interfere with or disrupt the Website
• Attempt unauthorized access to systems or accounts

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10. Disclaimers and Warranties

10.1 "AS IS" Basis

The Services are provided on an "AS IS" and "AS AVAILABLE" basis.

10.2 No Warranty

We do not guarantee that:

• The Services will meet your expectations
• The Services will be uninterrupted or error-free
• Results obtained will be accurate or reliable

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11. Limitation of Liability

To the fullest extent permitted by law, ADT STORES LLC shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use or inability to use the Services
• Unauthorized access to your data
• Service interruptions

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12. Indemnification

You agree to indemnify and hold harmless ADT STORES LLC (SureLine Supply) from any claims, damages, or liabilities resulting from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights

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13. Termination

We may suspend or terminate your access to the Services at any time, without notice, if you violate these Terms.

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14. Governing Law

These Terms are governed by the laws of Washington, District of Columbia, United States, without regard to conflict of law principles.

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15. Changes to Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Website constitutes acceptance of the updated Terms.

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16. Miscellaneous

16.1 Severability

If any provision is found unenforceable, the remaining provisions remain valid.

16.2 Entire Agreement

These Terms constitute the entire agreement between you and ADT STORES LLC regarding use of the Services.

16.3 Waiver

Failure to enforce any provision does not constitute a waiver of rights.

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17. Contact Information

If you have any questions about these Terms, please contact us:

Company Name: ADT STORES LLC (SureLine Supply)

Address:
1717 N Street NW, Suite 1
Washington, District of Columbia 20009
United States

Email: support@surelinesupply.com
Phone: 833-700-4882

Business Hours:
Monday to Friday, 9:00 AM – 5:00 PM EST