Privacy Policy

Effective Date: May 5, 2026

1. Introduction

ADT STORES LLC, operating as SureLine Supply, is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by ADT STORES LLC.

This Privacy Policy applies to our website, surelinesupply.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

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2. Definitions and Key Terms

Cookie: A small piece of data generated by a website and saved by your web browser to identify your browser and remember information about you.

Company: Refers to ADT STORES LLC, registered in the United States (Washington, D.C.), responsible for your information under this Privacy Policy.

Country: United States

Customer: Refers to any individual or entity that uses our Service.

Device: Any internet-connected device such as a phone, tablet, or computer used to access our Website.

IP Address: A numerical label assigned to devices connected to the internet.

Personnel: Individuals employed by or contracted by ADT STORES LLC.

Personal Data: Any information that can identify an individual directly or indirectly.

Service: Refers to the website and services provided by ADT STORES LLC.

Third-Party Service: Refers to partners such as analytics, marketing, and payment providers.

Website: Our website located at surelinesupply.com

You: Any individual or entity using our Service.

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3. Information We Collect

We collect information from you when you:

• Visit our website
• Place an order
• Subscribe to our newsletter
• Contact us or fill out forms

Personal Information Collected:

• Name
• Email address
• Phone number
• Shipping and mailing address
• Billing address
• Payment information
• Browsing behavior and usage data

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4. How We Use the Information We Collect

We use your information to:

• Personalize Your Experience
• Improve Our Website and Services
• Provide Customer Support
• Process Transactions and Orders
• Send Order Updates and Notifications
• Send Marketing and Promotional Emails (where permitted)
• Administer promotions, surveys, or site features

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5. Information from Third Parties

5.1 End User Information

We may collect information made publicly available on social media or provided through integrations, depending on your privacy settings.

5.2 Customer Information from Third Parties

We may receive information from third parties such as:

• Fraud prevention services
• Payment processors
• Analytics providers

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6. Sharing Your Information

We may share your information with:

• Service Providers: Including Shopify, payment processors, analytics tools (Google Analytics), marketing platforms (Klaviyo), and advertising platforms (Meta/Facebook)
• Affiliates: Entities under common ownership or control
• Business Transfers: In case of merger, acquisition, or sale
• Legal Authorities: When required by law

All third parties are required to protect your information.

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7. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Improve user experience
• Analyze website performance
• Deliver targeted advertising

For more details, please see our Cookie Policy.

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8. Data Security

We implement appropriate security measures:

• SSL Encryption to protect data during transmission
• Secure Payment Processing via Shopify Payments
• Restricted Access to personal data by authorized personnel only

Note: No method of transmission over the Internet is completely secure.

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9. Data Retention

We retain your data:

• Transaction records: up to 7 years
• Marketing data: up to 2 years

We only retain data as long as necessary to fulfill legal and operational obligations.

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10. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability

To exercise your rights, contact us at: support@surelinesupply.com

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11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

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12. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

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13. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices.

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14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date. Continued use of our Service indicates acceptance of the updated policy.

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15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

SureLine Supply (ADT STORES LLC)
Phone: 833-700-4882
Email: support@surelinesupply.com

Business Hours:
Monday to Friday, 9:00 AM – 5:00 PM EST

Address:
1717 N Street NW, Suite 1
Washington, District of Columbia 20009
United States